Bring citizen voices into everyday public service.
Felora gives municipalities, state institutions, and service providers a secure, easy way to gather real-time citizen feedback. Discover areas for improvement, celebrate what’s working, and demonstrate your commitment to transparency and service excellence.
Built for Public Service Excellence
Make data-driven decisions that improve community services. Get structured feedback that helps optimize programs, reduce wait times, and enhance citizen satisfaction.
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Collect feedback across all service touchpoints
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Support multiple languages for diverse communities
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Get instant alerts about urgent service issues
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Track satisfaction across departments and locations
Drive Service Excellence
Turn feedback into measurable improvements
Improve Service Delivery
Use real-time insights to reduce wait times and enhance citizen experiences.
Build Public Trust
Show transparency by collecting and acting on community feedback.
Make Data-Driven Decisions
Allocate resources effectively based on citizen needs and usage patterns.
Integrate with Your Favorite Tools
Supercharge your workflow by connecting Felora to your existing tools. Automate feedback processing and keep your team in sync.
Frequently Asked Question
Got questions? We've got you covered.
Transform Your Customer Experience Today
See how Felora can help you capture valuable insights and boost your online reputation in minutes