Discover What Your Customers Really Think With AI

Felora captures real-time feedback using conversational AI. Turn positive experiences into public reviews while keeping negative ones private and actionable.

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Used by Businesses That Care What Customers Think

Simple Steps, Powerful Growth

See how our AI transforms every customer interaction into measurable business growth and stronger relationships.

A Smart, Personalized Conversation

A branded AI assistant guides users through a friendly conversation. With simple questions and a human-like tone, it feels personal and builds trust.

Smart Sentiment Detection

Felora detects sentiment in real time. Positive? Ask for a public review. Negative? Keep it private and actionable.

Insights You Can Act On

Behind the scenes, Felora organizes and summarizes feedback so you can fix issues, spot trends, and take actions with confidence.

Built for Every Industry

Click a card to dive into your use case

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Restaurants & Cafés

Collect guest feedback to improve menu offerings, service speed, and dining atmosphere.

Hotels & Camps

Boost guest satisfaction by capturing insights on room comfort, amenities, and staff service.

Salons & Wellness

Enhance client experiences by gathering feedback on treatments, staff professionalism, and environment.

Consumer Packaged Goods

Collect product reviews to understand quality, packaging appeal, and customer satisfaction.

Events & Venues

Capture real-time attendee feedback on event organization, speaker performance, and facilities.

Fitness Centers & Gyms

Monitor member satisfaction related to equipment, classes, and trainer support.

E-commerce & Online Stores

Gain insights on product selection, website usability, and delivery experience.

Retail & Shops

Collect customer feedback on product availability, staff help, and store layout.

Healthcare & Clinics

Improve patient care by gathering feedback on wait times, staff professionalism, and treatment quality.

Government & Public Services

Collect citizen feedback to improve access to public services, speed up processes, and provide clearer communication.

Rank Higher and Get Found Online

Felora makes it easy to turn great customer experiences into 5-star reviews. Engage your customers right after their visit and watch your business rise on Google, TripAdvisor, and Yelp.

Get started in under 5 minutes with our no-code setup
Connect with customers globally - supports 50+ languages automatically
AI-powered summaries highlight key themes and emotions from feedback, helping you quickly understand what drives satisfaction or dissatisfaction.

Success Stories

Join leading businesses already transforming their customer experience

Felora has greatly simplified collecting feedback from our guests and helped us better understand their needs and improve the quality of our services.

The interface is easy to use, and the feedback analysis is fast and efficient, which makes Felora an excellent tool for our hotel. Since we started using it, we've noticed greater guest satisfaction and better communication, which is why we would gladly recommend it to all hotels looking to enhance their guest experience.

Ante Kovačević

General Manager at Hotel Pinija

Easy to Share & Integrate

Reach your customers wherever they are

QR Code

Get instant feedback at key touchpoints - perfect for checkout, tables, or product packaging.

Smart Link

A universal link your customers can open on any device - perfect for email, SMS, or social sharing.

Website Embed

Seamlessly embed the assistant on your site to capture feedback without disrupting the user journey.

Webhook Integration

Automatically send feedback to tools like Sheets, HubSpot, or Slack, with no tech skills needed.

Transform Your Customer Experience Today

See how Felora can help you capture valuable insights and boost your online reputation in minutes

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